Guides · Digitalization and automation

Business digitalization: explained simply.

Digitalization sounds big. What is meant is something simple: fewer slips of paper, less manual work, more time for what matters.

By Patryk Awierianow ·

DigitalizationAutomationCRM
In short

Digitalization means to us: we turn paper, phone calls and spreadsheets into clear digital workflows for enquiries, appointments, quotes, invoices and communication. Step by step, without disturbing your business, and with training for your team.

Where businesses lose time every day

  • Everything by hand. Quotes, appointments and invoices cost evenings and weekends.
  • Isolated solutions. Every program on its own. Data is typed in twice.
  • No overview. Who asked for what and when? Figures only exist at the end of the month.

What digitalization means with us

The six building blocks of digitalization.

When programs are supposed to talk to each other, that happens through interfaces. Customer management is often called a CRM: a program in which all customers and enquiries are collected. Recurring tasks are taken over by automation, which has its own article.

Example: a restaurant, today and with Alavija

An example from hospitality. For other industries the plan looks different.

Digital in five steps

From the first conversation to ongoing support.

For every industry

  • Hospitality: orders, purchasing and staff planning
  • Hotels and apartments: bookings, check-in and guest service
  • Retail: stock, online shop and customer loyalty
  • Practices and clinics: appointments, reminders and patient communication
  • Trades: quotes, jobs and invoices digital
  • Property: listings, enquiries and viewings organised

Where nothing off the shelf fits, we build custom software, for example as an app. For the website as your shop window see a custom website. Industry examples are shown in the showcase. The service is under Business digitalization, the prices on the prices page.

Terms in this article

Explained simply, without jargon.

Digitalization
Paper, phone calls and spreadsheets are replaced by clear digital workflows: enquiries, appointments, quotes and invoices. More
Automation
Recurring tasks run by themselves, for example reminders, replies or reports. You decide beforehand what may happen automatically. More
CRM (customer management)
A program in which all customers and enquiries are collected with their history. More
Interface (API)
A connection through which two programs exchange data, for example your booking and your calendar. More

Frequently asked questions

Do I need technical knowledge?

No. We take care of the technology and show you and your team how everything works.

How does the cooperation work?

In five steps: conversation, analysis, plan, implementation and support. You get a schedule at the start.

What does it cost?

It depends on the scope. After the first conversation you receive a clear offer before work begins.

Contact

Interested? Just write to us.

If you are interested, just write to us: on WhatsApp or by email. We reply quickly and explain everything in plain words.